Dixa MCP server

Provides a bridge to the Dixa customer support API, enabling conversation management, tagging, and retrieval capabilities for support teams through TypeScript-powered tools.
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Provider
Krisztian Tabori
Release date
Mar 26, 2025
Language
TypeScript

The Dixa MCP Server is a FastMCP server implementation that enables AI assistants to interact with the Dixa API. It provides capabilities for managing conversations and tags within the Dixa platform through a standardized Model Context Protocol interface.

Configuration Requirements

Before using the Dixa MCP server, you'll need to set up the required environment variables:

  • DIXA_API_KEY: Your Dixa API authentication key
  • DIXA_API_BASE_URL (optional): Custom API URL if needed (defaults to 'https://dev.dixa.io/v1')

Installation and Setup

To get started with the Dixa MCP server:

  1. Set your environment variables:
export DIXA_API_KEY='your-api-key'
  1. Start the server:
npm start

Testing Your Server

Using fastmcp dev

The quickest way to test and debug your MCP server is with the fastmcp dev command:

npx fastmcp dev server.js
# or
npx fastmcp dev server.ts

This runs your server with mcp-cli for terminal-based testing and debugging.

Using MCP Inspector

For a more visual experience, you can use the MCP Inspector web UI:

npx fastmcp inspect server.ts

Using with Claude Desktop

To integrate with Claude Desktop:

  1. Follow the guide at https://modelcontextprotocol.io/quickstart/user
  2. Add this configuration to your setup:
{
  "mcpServers": {
    "my-mcp-server": {
      "command": "npx",
      "args": [
        "tsx",
        "/PATH/TO/YOUR_PROJECT/src/index.ts"
      ],
      "env": {
        "DIXA_API_KEY": "your-api-key"
      }
    }
  }
}

Available Features

Resources

The Dixa MCP server provides these resources:

  • Search conversations - Find conversations matching specific criteria
  • Get conversation details - Retrieve full information about a conversation
  • Get conversation notes - Access notes associated with a conversation
  • Get conversation messages - View the message history within a conversation
  • Get available tags - List all available tags in your Dixa workspace

Tools

The server implements these action tools:

  • Add tags to conversations - Apply tags to categorize conversations
  • Remove tags from conversations - Remove tags from conversations

How to add this MCP server to Cursor

There are two ways to add an MCP server to Cursor. The most common way is to add the server globally in the ~/.cursor/mcp.json file so that it is available in all of your projects.

If you only need the server in a single project, you can add it to the project instead by creating or adding it to the .cursor/mcp.json file.

Adding an MCP server to Cursor globally

To add a global MCP server go to Cursor Settings > MCP and click "Add new global MCP server".

When you click that button the ~/.cursor/mcp.json file will be opened and you can add your server like this:

{
    "mcpServers": {
        "cursor-rules-mcp": {
            "command": "npx",
            "args": [
                "-y",
                "cursor-rules-mcp"
            ]
        }
    }
}

Adding an MCP server to a project

To add an MCP server to a project you can create a new .cursor/mcp.json file or add it to the existing one. This will look exactly the same as the global MCP server example above.

How to use the MCP server

Once the server is installed, you might need to head back to Settings > MCP and click the refresh button.

The Cursor agent will then be able to see the available tools the added MCP server has available and will call them when it needs to.

You can also explictly ask the agent to use the tool by mentioning the tool name and describing what the function does.

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