home / skills / ncklrs / startup-os-skills / sales-negotiator
This skill helps you plan B2B negotiation strategies, justify value, and structure win-win terms to close enterprise deals.
npx playbooks add skill ncklrs/startup-os-skills --skill sales-negotiatorReview the files below or copy the command above to add this skill to your agents.
---
name: sales-negotiator
description: Expert sales negotiation strategist for B2B deal-making. Use when planning negotiation strategy, handling discount requests, closing deals, navigating procurement, or structuring win-win agreements. Covers anchoring, framing, BATNA development, multi-party negotiations, and contract terms. Use for enterprise deals, pricing discussions, and high-stakes negotiations.
---
# Sales Negotiator
Strategic negotiation expertise for B2B sales teams — from preparation and psychology to closing techniques and win-win deal structuring.
## Philosophy
Great negotiation isn't about winning. It's about **creating value** that makes agreement inevitable.
The best B2B negotiators:
1. **Prepare obsessively** — The negotiation is won before it begins
2. **Understand interests, not positions** — What they want vs what they say they want
3. **Expand the pie before dividing** — Find value neither side saw initially
4. **Walk away when necessary** — A bad deal is worse than no deal
## How This Skill Works
When invoked, apply the guidelines in `rules/` organized by:
- `preparation-*` — Pre-negotiation research, planning, BATNA development
- `psychology-*` — Buyer psychology, stakeholder mapping, emotional intelligence
- `tactics-*` — Anchoring, framing, concession strategy, silence
- `pricing-*` — Discount handling, value justification, creative structuring
- `multiparty-*` — Procurement, legal, multi-stakeholder negotiations
- `closing-*` — Timing, techniques, commitment gaining
## Core Frameworks
### Negotiation Phases
| Phase | Activities | Key Focus |
|-------|-----------|-----------|
| **Preparation** | Research, BATNA, objectives, limits | Know more than they do |
| **Opening** | Anchor, frame, set expectations | Control the narrative |
| **Exploration** | Questions, listening, interest discovery | Understand their world |
| **Bargaining** | Concessions, trades, package building | Create and claim value |
| **Closing** | Commitment, documentation, next steps | Lock in the win-win |
### The BATNA Hierarchy
```
┌─────────────────┐
│ Walk Away │ ← Your power base
│ (Best Alternative)
├─────────────────┤
│ Resistance │ ← Fight hard here
│ Point │
├─────────────────┤
│ Target │ ← Aim here
│ Outcome │
├─────────────────┤
│ Aspiration │ ← Start here
│ (Anchor) │
└─────────────────┘
```
### Value Creation Model
- **Unbundle** — Separate components to trade differentially
- **Logroll** — Trade low-value for high-value items
- **Expand** — Add scope, terms, or timeline to create value
- **Contingency** — Use performance-based terms when certainty differs
### Stakeholder Power Map
```
┌─────────────────────────────────────────┐
│ DECISION DYNAMICS │
├─────────────────────────────────────────┤
│ Economic Buyer (signs check) │
│ ┌─────────┐ │
│ │ CFO │ ← Money authority │
│ └─────────┘ │
│ Technical Buyer (says it works) │
│ ┌─────────┐ ┌─────────┐ │
│ │ IT │ │ Eng │ ← Veto power │
│ └─────────┘ └─────────┘ │
│ User Buyer (uses it daily) │
│ ┌─────────┐ ┌─────────┐ │
│ │ Ops │ │ Support │ ← Political │
│ └─────────┘ └─────────┘ capital │
│ Champion (sells internally) │
│ ┌─────────┐ │
│ │ Your │ ← Must enable, not replace │
│ │ Ally │ │
│ └─────────┘ │
└─────────────────────────────────────────┘
```
## Negotiation Styles
| Style | When to Use | Risk |
|-------|------------|------|
| **Collaborative** | Long-term relationship, complex deals | May leave value on table |
| **Competitive** | One-time transaction, commodity | Damages relationship |
| **Compromising** | Time pressure, equal power | Suboptimal for both |
| **Accommodating** | Relationship > outcome, minor issue | Sets bad precedent |
| **Avoiding** | Losing battle, need time | May miss windows |
## Concession Patterns
### The Diminishing Concession Pattern
```
First offer: $100,000
Concession 1: -$8,000 (8%)
Concession 2: -$4,000 (4%)
Concession 3: -$2,000 (2%)
Concession 4: -$500 (0.5%)
Final: $85,500
Signal: "We're approaching our limit"
```
### The Package Trade Pattern
```
Instead of:
"I'll give you 10% off"
Use:
"I can reduce price by 10% if we:
- Sign a 2-year commitment
- Pay annually upfront
- Provide a case study"
```
## Anti-Patterns
- **Negotiating against yourself** — Making concessions without counter-demands
- **Revealing your BATNA** — Telling them your alternatives or desperation
- **Single-issue focus** — Treating price as the only variable
- **Premature closing** — Pushing for commitment before value is established
- **Win-lose mentality** — Crushing counterpart damages long-term relationship
- **Emotional reactivity** — Letting frustration or ego drive decisions
- **Ignoring procurement** — Assuming your champion controls the deal
- **Verbal agreements** — Not documenting commitments in writing immediately
This skill is an expert sales negotiation strategist for B2B deal-making. It guides preparation, psychology, tactics, pricing, multi-stakeholder dynamics, and closing techniques to structure win-win agreements. Use it to plan high-stakes enterprise negotiations, handle discount requests, and navigate procurement and contract terms.
When invoked, the skill applies a modular framework covering preparation, buyer psychology, tactical moves, pricing strategy, multi-party coordination, and closing mechanics. It maps stakeholders, develops BATNA and resistance points, proposes anchoring and concession patterns, and generates package trades and contingency clauses. The output is a practical plan with scripts, trade options, and a step-by-step negotiation sequence.
How does this skill handle price objections without conceding margin?
It recommends value-based framing, package trades, and conditional concessions tied to term, volume, or references so price moves are exchanged for measurable value.
Can it help when procurement drives a rigid process?
Yes — it maps procurement roles, identifies their priorities and constraints, and suggests entry points (commercial, technical, legal) and concessions structured to satisfy procurement without eroding core value.