home / skills / jeremylongshore / claude-code-plugins-plus-skills / customerio-hello-world
/plugins/saas-packs/customerio-pack/skills/customerio-hello-world
This skill helps you learn and test Customer.io by identifying a user and sending a basic hello_world event in your integration.
npx playbooks add skill jeremylongshore/claude-code-plugins-plus-skills --skill customerio-hello-worldReview the files below or copy the command above to add this skill to your agents.
---
name: customerio-hello-world
description: |
Create a minimal working Customer.io example.
Use when learning Customer.io basics, testing SDK setup,
or creating your first messaging integration.
Trigger with phrases like "customer.io hello world", "first customer.io message",
"test customer.io", "customer.io example".
allowed-tools: Read, Write, Edit, Bash(npm:*), Bash(pip:*), Grep
version: 1.0.0
license: MIT
author: Jeremy Longshore <[email protected]>
---
# Customer.io Hello World
## Overview
Create a minimal working Customer.io example that identifies a user and triggers an event.
## Prerequisites
- Completed `customerio-install-auth` skill
- Customer.io SDK installed
- Valid Site ID and API Key configured
## Instructions
### Step 1: Create Basic Integration
```typescript
// hello-customerio.ts
import { TrackClient, RegionUS } from '@customerio/track';
const client = new TrackClient(
process.env.CUSTOMERIO_SITE_ID!,
process.env.CUSTOMERIO_API_KEY!,
{ region: RegionUS }
);
async function main() {
// Step 1: Identify a user
await client.identify('user-123', {
email: '[email protected]',
first_name: 'Hello',
created_at: Math.floor(Date.now() / 1000)
});
console.log('User identified');
// Step 2: Track an event
await client.track('user-123', {
name: 'hello_world',
data: {
source: 'sdk-test',
timestamp: new Date().toISOString()
}
});
console.log('Event tracked');
}
main().catch(console.error);
```
### Step 2: Run the Example
```bash
npx ts-node hello-customerio.ts
```
### Step 3: Verify in Dashboard
1. Go to Customer.io dashboard
2. Navigate to People section
3. Search for "user-123" or "[email protected]"
4. Verify user profile shows attributes
5. Check Activity tab for "hello_world" event
## Output
- User created/updated in Customer.io
- Event recorded in user's activity log
- Console output confirming success
## Error Handling
| Error | Cause | Solution |
|-------|-------|----------|
| 401 Unauthorized | Invalid credentials | Verify Site ID and API Key |
| 400 Bad Request | Invalid data format | Check attribute names and types |
| User not found | Identify not called | Always identify before tracking events |
| Event not showing | Dashboard delay | Wait 1-2 minutes and refresh |
## Examples
### Python Hello World
```python
import os
from customerio import CustomerIO
cio = CustomerIO(
site_id=os.environ.get('CUSTOMERIO_SITE_ID'),
api_key=os.environ.get('CUSTOMERIO_API_KEY')
)
# Identify user
cio.identify(id='user-123', email='[email protected]', first_name='Hello')
print('User identified')
# Track event
cio.track(customer_id='user-123', name='hello_world', source='sdk-test')
print('Event tracked')
```
### With Anonymous User
```typescript
// Track anonymous user with device ID
await client.identify('device-abc123', {
anonymous_id: 'device-abc123',
platform: 'web'
});
```
## Resources
- [Identify API](https://customer.io/docs/api/track/#operation/identify)
- [Track API](https://customer.io/docs/api/track/#operation/track)
## Next Steps
After verifying hello world works, proceed to `customerio-local-dev-loop` to set up your development workflow.
This skill provides a minimal working Customer.io example that identifies a user and sends a simple event. It's designed for learning Customer.io basics, verifying SDK setup, and creating a first messaging integration. The example includes both TypeScript and Python snippets and steps to run and verify results in the dashboard.
The skill shows how to call Customer.io's Identify API to create or update a person, then call the Track API to record an event on that person. It initializes a Track client with your Site ID and API Key, performs an identify call, then sends a named event with simple metadata. Console output confirms success and the dashboard can be used to verify the results.
What prerequisites are required?
Install and authenticate the Customer.io SDK and ensure SITE ID and API KEY are set in environment variables.
Why doesn't my event show up immediately in the dashboard?
Dashboard updates can be delayed; wait 1–2 minutes and refresh. Verify identify was called first and payloads are valid.