home / skills / anthropics / knowledge-work-plugins / account-research

account-research skill

/sales/skills/account-research

This skill helps you research companies or people using web search and enrichment to surface actionable sales intel for outreach.

npx playbooks add skill anthropics/knowledge-work-plugins --skill account-research

Review the files below or copy the command above to add this skill to your agents.

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SKILL.md
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---
name: account-research
description: Research a company or person and get actionable sales intel. Works standalone with web search, supercharged when you connect enrichment tools or your CRM. Trigger with "research [company]", "look up [person]", "intel on [prospect]", "who is [name] at [company]", or "tell me about [company]".
---

# Account Research

Get a complete picture of any company or person before outreach. This skill always works with web search, and gets significantly better with enrichment and CRM data.

## How It Works

```
┌─────────────────────────────────────────────────────────────────┐
│                     ACCOUNT RESEARCH                             │
├─────────────────────────────────────────────────────────────────┤
│  ALWAYS (works standalone via web search)                        │
│  ✓ Company overview: what they do, size, industry               │
│  ✓ Recent news: funding, leadership changes, announcements      │
│  ✓ Hiring signals: open roles, growth indicators                │
│  ✓ Key people: leadership team from LinkedIn                    │
│  ✓ Product/service: what they sell, who they serve              │
├─────────────────────────────────────────────────────────────────┤
│  SUPERCHARGED (when you connect your tools)                      │
│  + Enrichment: verified emails, phone, tech stack, org chart    │
│  + CRM: prior relationship, past opportunities, contacts        │
└─────────────────────────────────────────────────────────────────┘
```

---

## Getting Started

Just tell me who to research:

- "Research Stripe"
- "Look up the CTO at Notion"
- "Intel on acme.com"
- "Who is Sarah Chen at TechCorp?"
- "Tell me about [company] before my call"

I'll run web searches immediately. If you have enrichment or CRM connected, I'll pull that data too.

---

## Connectors (Optional)

Connect your tools to supercharge this skill:

| Connector | What It Adds |
|-----------|--------------|
| **Enrichment** | Verified emails, phone numbers, tech stack, org chart, funding details |
| **CRM** | Prior relationship history, past opportunities, existing contacts, notes |

> **No connectors?** No problem. Web search provides solid research for any company or person.

---

## Output Format

```markdown
# Research: [Company or Person Name]

**Generated:** [Date]
**Sources:** Web Search [+ Enrichment] [+ CRM]

---

## Quick Take

[2-3 sentences: Who they are, why they might need you, best angle for outreach]

---

## Company Profile

| Field | Value |
|-------|-------|
| **Company** | [Name] |
| **Website** | [URL] |
| **Industry** | [Industry] |
| **Size** | [Employee count] |
| **Headquarters** | [Location] |
| **Founded** | [Year] |
| **Funding** | [Stage + amount if known] |
| **Revenue** | [Estimate if available] |

### What They Do
[1-2 sentence description of their business, product, and customers]

### Recent News
- **[Headline]** — [Date] — [Why it matters for your outreach]
- **[Headline]** — [Date] — [Why it matters]

### Hiring Signals
- [X] open roles in [Department]
- Notable: [Relevant roles like Engineering, Sales, AI/ML]
- Growth indicator: [Hiring velocity interpretation]

---

## Key People

### [Name] — [Title]
| Field | Detail |
|-------|--------|
| **LinkedIn** | [URL] |
| **Background** | [Prior companies, education] |
| **Tenure** | [Time at company] |
| **Email** | [If enrichment connected] |

**Talking Points:**
- [Personal hook based on background]
- [Professional hook based on role]

[Repeat for relevant contacts]

---

## Tech Stack [If Enrichment Connected]

| Category | Tools |
|----------|-------|
| **Cloud** | [AWS, GCP, Azure, etc.] |
| **Data** | [Snowflake, Databricks, etc.] |
| **CRM** | [e.g. Salesforce, HubSpot] |
| **Other** | [Relevant tools] |

**Integration Opportunity:** [How your product fits with their stack]

---

## Prior Relationship [If CRM Connected]

| Field | Detail |
|-------|--------|
| **Status** | [New / Prior prospect / Customer / Churned] |
| **Last Contact** | [Date and type] |
| **Previous Opps** | [Won/Lost and why] |
| **Known Contacts** | [Names already in CRM] |

**History:** [Summary of past relationship]

---

## Qualification Signals

### Positive Signals
- ✅ [Signal and evidence]
- ✅ [Signal and evidence]

### Potential Concerns
- ⚠️ [Concern and what to watch for]

### Unknown (Ask in Discovery)
- ❓ [Gap in understanding]

---

## Recommended Approach

**Best Entry Point:** [Person and why]

**Opening Hook:** [What to lead with based on research]

**Discovery Questions:**
1. [Question about their situation]
2. [Question about pain points]
3. [Question about decision process]

---

## Sources
- [Source 1](URL)
- [Source 2](URL)
```

---

## Execution Flow

### Step 1: Parse Request

```
Identify what to research:
- "Research Stripe" → Company research
- "Look up John Smith at Acme" → Person + company
- "Who is the CTO at Notion" → Role-based search
- "Intel on acme.com" → Domain-based lookup
```

### Step 2: Web Search (Always)

```
Run these searches:
1. "[Company name]" → Homepage, about page
2. "[Company name] news" → Recent announcements
3. "[Company name] funding" → Investment history
4. "[Company name] careers" → Hiring signals
5. "[Person name] [Company] LinkedIn" → Profile info
6. "[Company name] product" → What they sell
7. "[Company name] customers" → Who they serve
```

**Extract:**
- Company description and positioning
- Recent news (last 90 days)
- Leadership team
- Open job postings
- Technology mentions
- Customer base

### Step 3: Enrichment (If Connected)

```
If enrichment tools available:
1. Enrich company → Firmographics, funding, tech stack
2. Search people → Org chart, contact list
3. Enrich person → Email, phone, background
4. Get signals → Intent data, hiring velocity
```

**Enrichment adds:**
- Verified contact info
- Complete org chart
- Precise employee count
- Detailed tech stack
- Funding history with investors

### Step 4: CRM Check (If Connected)

```
If CRM available:
1. Search for account by domain
2. Get related contacts
3. Get opportunity history
4. Get activity timeline
```

**CRM adds:**
- Prior relationship context
- What happened before (won/lost deals)
- Who we've talked to
- Notes and history

### Step 5: Synthesize

```
1. Combine all sources
2. Prioritize enrichment data over web (more accurate)
3. Add CRM context if exists
4. Identify qualification signals
5. Generate talking points
6. Recommend approach
```

---

## Research Variations

### Company Research
Focus on: Business overview, news, hiring, leadership

### Person Research
Focus on: Background, role, LinkedIn activity, talking points

### Competitor Research
Focus on: Product comparison, positioning, win/loss patterns

### Pre-Meeting Research
Focus on: Attendee backgrounds, recent news, relationship history

---

## Tips for Better Research

1. **Include the domain** — "research acme.com" is more precise
2. **Specify the person** — "look up Jane Smith, VP Sales at Acme"
3. **State your goal** — "research Stripe before my demo call"
4. **Ask for specifics** — "what's their tech stack?" after initial research

---

## Related Skills

- **call-prep** — Full meeting prep with this research plus context
- **draft-outreach** — Write personalized message based on research
- **prospecting** — Qualify and prioritize research targets

Overview

This skill researches a company or person and delivers actionable sales intelligence for outreach and discovery. It always runs web search and improves outcomes when enrichment tools or your CRM are connected. Use simple triggers like "research [company]" or "who is [name] at [company]" to start.

How this skill works

The skill runs targeted web searches to compile company overviews, recent news, hiring signals, leadership, and product positioning. When enrichment connectors are available it adds verified contact details, tech stack, and org charts; when CRM is connected it surfaces prior relationship history and opportunity context. It synthesizes sources into quick takeaways, qualification signals, talking points, and a recommended outreach approach.

When to use it

  • Before cold outreach to craft a personalized message
  • Prior to a demo or discovery call to prepare relevant questions
  • When qualifying accounts to identify buying signals
  • To enrich contacts with verified emails and phone numbers (with connectors)
  • To check CRM history and avoid duplicating outreach

Best practices

  • Provide the domain for precise company matches (e.g., acme.com)
  • Include role or full name when researching a person for accurate results
  • Connect enrichment and CRM tools to unlock verified contacts and history
  • Ask a follow-up (e.g., "what’s their tech stack?") to refine research
  • Focus outreach on the recommended entry point and talking points

Example use cases

  • Research Stripe before a demo to tailor product examples and pricing rationale
  • Look up the CTO at a target company to identify technical pain points
  • Run account intel on a competitor to prepare a win/loss playbook
  • Pre-meeting prep: summarize attendees, recent news, and prior CRM notes
  • Enrich a list of prospects with emails and firmographics before a campaign

FAQ

Do connectors matter?

Yes. The skill works with web search alone, but enrichment adds verified contacts and tech stack details, and CRM adds prior relationship context.

What inputs get the best results?

A domain or full person name plus company role yields the most precise research. Stating your goal (e.g., demo, qualification) helps tailor recommendations.