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information-architecture skill

/skills/information-architecture

This skill helps you design clear information architectures and intuitive navigation by applying user-centered IA principles across structures, labels, and

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---
name: information-architecture
description: Organize and structure information for clarity and discoverability. Design navigation systems, hierarchies, and mental models that match user needs.
---

# Information Architecture

## Overview

Information Architecture creates logical structures that help users find and understand information easily.

## When to Use

- Website or app redesign
- Large information spaces (documentation, e-commerce)
- Navigation structure planning
- Taxonomy and categorization
- Search functionality design
- User journey mapping

## Instructions

### 1. **IA Principles & Process**

```yaml
IA Process:

1. Research & Discovery
  - Interview users about mental models
  - Card sorting sessions (open and closed)
  - Analyze current usage patterns
  - Competitive analysis

2. Structure Development
  - Create organization scheme (hierarchical, faceted, etc.)
  - Define categories and relationships
  - Build taxonomy
  - Plan navigation

3. Wireframing
  - Sitemap creation
  - Navigation structure
  - Page templates
  - User flows

4. Validation
  - User testing with prototypes
  - Tree testing (navigation only)
  - Iterate based on feedback

---

## Organization Schemes:

Hierarchical (Top-Down):
  - Home → Categories → Subcategories → Products
  - Clear parent-child relationships
  - Good for browsing

Faceted/Filtering:
  - Products filtered by multiple attributes
  - User can narrow down
  - Flexible combinations

Contextual:
  - Related items grouped together
  - Cross-links between sections
  - Supports exploration

Task-Based:
  - Organize by user goals/tasks
  - "How do I...?" approach
  - Matches mental models

---

## Navigation Types:

Primary Navigation:
  - Main categories
  - Top of page or left sidebar
  - Access from any page

Secondary Navigation:
  - Sub-categories
  - Related topics
  - Context-specific

Breadcrumb Navigation:
  - Shows user location in hierarchy
  - Enables backward navigation

Footer Navigation:
  - Links to important pages
  - Legal/company info
  - Helps with SEO
```

### 2. **Card Sorting & Taxonomy**

```python
# Organize content into logical groups

class InformationArchitecture:
    def conduct_card_sort(self, items):
        """Uncover user mental models"""
        return {
            'method': 'Open card sort (users create own categories)',
            'participants': 15,
            'items_sorted': len(items),
            'analysis': self.analyze_card_sort_results(items),
            'dendrograms': 'Show similarity between user groupings',
            'categories': self.identify_categories(items)
        }

    def identify_categories(self, items):
        """Find natural groupings"""
        categories = {}
        frequency = {}

        # Track how often items are grouped together
        # Find dominant groupings

        return {
            'primary_categories': self.get_primary_categories(frequency),
            'ambiguous_items': self.identify_ambiguous_items(frequency),
            'user_created_labels': self.extract_labels()
        }

    def create_taxonomy(self, categories):
        """Build hierarchical structure"""
        return {
            'level1': ['Products', 'Services', 'Support', 'Company'],
            'level2_products': ['Electronics', 'Clothing', 'Books'],
            'level3_electronics': ['Phones', 'Laptops', 'Accessories'],
            'relationships': 'Define parent-child and related items',
            'synonyms': 'Identify similar terms'
        }

    def validate_ia(self, structure):
        """Test with users"""
        return {
            'testing_method': 'Tree testing',
            'tasks': [
                'Find product return policy',
                'Locate shipping information',
                'Access account settings'
            ],
            'success_metrics': {
                'task_completion': '90% target',
                'time_to_complete': '<3 minutes',
                'satisfaction': '>4/5'
            }
        }
```

### 3. **Sitemap & Navigation Structure**

```yaml
Sitemap Example: E-commerce Site

Home
├── Products
│   ├── Electronics
│   │   ├── Phones
│   │   ├── Laptops
│   │   └── Accessories
│   ├── Clothing
│   │   ├── Men's
│   │   ├── Women's
│   │   └── Kids
│   └── Books
├── Services
│   ├── Shipping & Returns
│   ├── Extended Warranty
│   └── Installation
├── Support
│   ├── FAQ
│   ├── Contact Us
│   ├── Live Chat
│   └── Tickets
├── Account
│   ├── Orders
│   ├── Wishlist
│   ├── Returns
│   └── Settings
└── Company
    ├── About Us
    ├── Careers
    ├── Blog
    └── Affiliates

---

Navigation Labels:
  - Clear and predictable
  - Avoid jargon
  - Match user language
  - Consistent across site
```

### 4. **Search & Discovery**

```javascript
// Enable multiple ways to find content

class DiscoverabilityStrategy {
  designSearchFunctionality() {
    return {
      search_box: {
        location: 'Header, prominent placement',
        placeholder: 'Clear example text',
        autocomplete: true,
        filters: ['Category', 'Price', 'Rating']
      },
      search_results: {
        ranking: 'Relevance + popularity + freshness',
        facets: 'Allow filtering results',
        snippets: 'Show preview and highlights'
      },
      zero_results: {
        suggestions: 'Show did you mean, popular searches',
        related: 'Show related categories'
      }
    };
  }

  designBrowsing() {
    return {
      category_pages: {
        structure: 'Subcategories + featured items',
        sorting: 'By popularity, newest, price',
        pagination: 'Load more or paginate'
      },
      related_items: {
        placement: 'Product page, cart page',
        logic: 'Similar category, trending, recommended'
      }
    };
  }
}
```

## Best Practices

### ✅ DO
- Start with user research
- Conduct card sorting studies
- Use user mental models
- Keep hierarchy 3 levels deep max
- Use clear, simple labels
- Enable multiple ways to find content
- Test navigation with users
- Update based on usage data
- Document taxonomy
- Provide search functionality

### ❌ DON'T
- Impose organizational structure without research
- Use jargon or technical terms
- Make hierarchy too deep
- Bury important content
- Rely only on navigation (provide search)
- Change navigation frequently
- Create ambiguous labels
- Forget about edge cases
- Ignore accessibility
- Assume desktop-only navigation

## IA Tips

- Use clear, specific category names
- Avoid nested menus when possible
- Provide multiple paths to content
- Show context within hierarchy (breadcrumbs)
- Monitor analytics to improve structure

Overview

This skill organizes and structures content for clarity and discoverability. It designs navigation, hierarchies, taxonomies, and mental models so users can find what they need quickly. The output focuses on practical IA patterns and validation steps for web and app experiences.

How this skill works

It starts with user research (interviews, card sorting, analytics) to surface mental models. Then it builds organization schemes (hierarchical, faceted, task-based), sitemaps, and navigation patterns, followed by validation through tree testing and user testing. Iteration is driven by task success metrics, time-on-task, and usage data to refine labels and structure.

When to use it

  • Website or app redesign
  • Large information spaces (documentation, e-commerce, knowledge bases)
  • Planning navigation or global taxonomy
  • Designing search, filters, or discovery experiences
  • Mapping user journeys and task flows

Best practices

  • Begin with user research and card sorting to discover mental models
  • Keep hierarchies shallow (aim for 3 levels max) and use clear, consistent labels
  • Provide multiple paths to content: navigation, search, and contextual links
  • Validate with tree testing and task-based usability tests; set target success metrics
  • Document taxonomy, synonyms, and edge cases; update structure from analytics

Example use cases

  • Redesigning an e-commerce site: create product categories, facets, and breadcrumb trails
  • Building a documentation portal: organize by task-based guides and API references
  • Improving site search: add autocomplete, facets, and zero-results suggestions
  • Designing navigation for a SaaS app: map primary/secondary menus and account sections
  • Creating a company intranet: define taxonomy for teams, policies, and resources

FAQ

How deep should my navigation hierarchy be?

Keep it shallow—aim for about three levels. Deeper structures increase cognitive load and reduce findability.

When should I use faceted navigation vs hierarchical?

Use faceted navigation when users need to filter across multiple attributes (products, tags). Use hierarchical structures for browse-oriented flows with clear parent-child relationships.